Website Use

This website provides product information and an easy way to contact Cake A Lot Bake Shop. Product photographs are for presentation and individual decoration may vary.

Using the website or placing an enquiry means you agree to follow these terms.

Ordering Policy

An enquiry through WhatsApp is not a confirmed order. An order becomes confirmed only after the bakery confirms availability, product details, price, preferred date and delivery or pickup arrangements.

Customers should review the final order details before confirmation.

Product Availability & Pricing

Prices and availability can change. The bakery may update, replace or discontinue products without prior notice.

Custom cake pricing can depend on size, flavour, design, decoration and other requested details.

Custom Cake Orders

Custom designs should be discussed and confirmed in advance. Reference images may be used for inspiration, but an exact visual match cannot always be guaranteed.

The customer is responsible for confirming cake text, date, flavour, size, colour and design details before confirmation.

Payment

Payment method and any advance-payment requirement will be communicated by the bakery before the order is finalized. Customers should verify payment instructions through the official business contact channel.

Delivery & Pickup

Delivery charges, estimated timing and pickup arrangements are confirmed for each order. Delays can occur because of traffic, weather, courier conditions or other circumstances outside the bakery's reasonable control.

Cancellation

Cancellation requests should be made as early as possible. Because cakes and customised food items may be prepared specifically for a customer, cancellation eligibility can depend on preparation status and the agreed order terms.

Customer Responsibilities

Customers should provide accurate contact details and carefully confirm the order before final approval. Do not share passwords, OTPs, card PINs or other unnecessary sensitive information through the website or WhatsApp.